Western Tidewater Regional Jail Overview
Western Tidewater Regional Jail is the primary detention facility for Isle of Wight County inmate searches because the county does not run a stand-alone county jail. It is operated by the Western Tidewater Regional Jail Authority. The facility is located at 2402 Godwin Boulevard, Suffolk, VA 23434, and the main phone number published by WTRJ is (757) 539-3119.
The jail is a regional adult detention facility. It serves the City of Suffolk, City of Franklin, County of Isle of Wight, and Hampton up to the number described in WTRJ's history material. It also holds contract inmates for the United States Marshals Service and Federal Bureau of Prisons. That mix makes the facility broader than an Isle of Wight-only jail. A roster search may return people from several member jurisdictions, and federal custody questions may require a federal locator or agency confirmation.
The WTRJ homepage is the official facility starting point for inmate lookup, commissary, phone, mail, and directions.
The homepage screenshot reflects the facility's official role as the custody source for Isle of Wight County local jail records.
Western Tidewater Regional Jail Population
WTRJ publishes two capacity measures that must not be mixed. Its history page says the jail is rated by the Virginia Department of Corrections for 552 inmates and has a total bed capacity of 1,070. The 2025 State Board of Local and Regional Jails capacity report lists Western Tidewater Regional Jail with 1,070 total beds and 900 annualized average daily population. Those figures are facility-wide, not Isle of Wight-only.
The WTRJ history and capacity page is a strong facility-specific source for the bed count, authority history, and federal contract context.
Use the facility-wide nature of these numbers when describing the jail population or comparing roster results.
Lookup Western Tidewater Regional Jail Inmates
Use the WTRJ inmate lookup page or the direct Public Safety Cloud JailTracker roster for local and regional jail custody. Search by last name first and add first name when needed. Complete any captcha that appears. If the profile opens, confirm the person's name, booking identifiers, original book date, charges, court fields, bond, holds, and arresting agency.
- Open the WTRJ lookup path from the official jail site.
- Search last name first, then first name if needed.
- Use current or released controls only if the app displays them.
- Open the profile and compare details before acting on the result.
- Call WTRJ at (757) 539-3119 if the person is newly booked, not listed, or may be held under another agency.
For state-sentenced inmates, use the VADOC locator. For federal sentenced custody, use the BOP locator. For immigration custody, use ICE ODLS.
Western Tidewater Regional Jail Contact
Use the facility's main published contact for custody, visiting, and operational questions. Public counter details differ by function. The research found property pickup hours and released-inmate account-balance hours, but did not locate a general public lobby schedule for every service.
Western Tidewater Regional Jail
2402 Godwin Boulevard
Suffolk, VA 23434
(757) 539-3119
Call before travel to confirm visiting, custody, and lobby details.
Property Department
Property pickup is listed from 8:00 a.m. to 3:00 p.m. Monday through Friday unless an appointment is prearranged.
757-942-0545
The WTRJ contact page screenshot confirms the facility address and main phone number.
Call the jail before visiting because current custody, housing status, holds, and vendor scheduling can affect access.
Visiting Western Tidewater Regional Jail
WTRJ's inspected official pages reference inmate video visitation through GettingOut but did not publish a full day-by-day public schedule. The inmate property page says family and friends can send digital text messages, photos, and set up video visits online or through the GettingOut mobile app. Treat the vendor and facility as the current scheduling source.
| Visit Item | Published Detail | What to Do |
|---|---|---|
| Video visits | GettingOut online or mobile app | Create or use the vendor account and confirm inmate eligibility. |
| In-person visits | Specific public schedule not located in reviewed sources | Call WTRJ before travel. |
| Messages and photos | GettingOut digital text messages and photos | Use the vendor platform listed by WTRJ. |
| Custody status | Roster and phone confirmation | Search the roster and call if the result is unclear. |
Mail and Money at Western Tidewater
WTRJ uses digital personal mail, which is sent to a Phoenix, Maryland P.O. Box rather than the Suffolk jail building. Personal mail must include the inmate name and five-digit jacket number. Legal mail is different and still goes directly to the facility address. Packages are not accepted from outside sources, and WTRJ will not accept general property at the jail or by mail.
| Service | Provider or Address | Rule |
|---|---|---|
| Personal mail | Western Tidewater Regional Jail, Inmate Name, Inmate Jacket#, P.O. Box 247, Phoenix, MD 21131 | Digitally delivered to the tablet's Facility Messages app. |
| Legal mail | Western Tidewater Regional Jail, 2402 Godwin Blvd., Suffolk, VA 23434 | Attorneys, courts, and legal mail go directly to the facility. |
| Phone | Viapath / ConnectNetwork | Outgoing debit or collect calls, limited to 15 minutes. |
| Commissary | Oasis | WTRJ lists Oasis and support at 1-800-956-2747. |
| Food packages | Aramark Fresh Favorites / iCare | WTRJ lists support at 1-888-439-5020. |
The WTRJ mail, property, and money page is the source for these detailed custody support rules.
The personal-mail address and jacket-number requirement are especially important because they differ from the physical jail address.
Western Tidewater Jail Fees
WTRJ publishes a detailed medical fee schedule. It also states that medical care will never be refused and that indigent inmates will be seen, with a negative balance placed on the inmate account when needed. Initial mental-health screening is listed as no charge.
| Service | Fee |
|---|---|
| Nurse sick call services | $10.00 |
| Doctor sick call services in jail | $25.00 |
| Outpatient doctor specialist | $35.00 |
| Dentist services or dentist visit | $25.00 |
| Emergency room visit | $100.00 |
| Eye exam including specialist fee | $145.00 |
| Ambulance | $100.00 |
| In-patient hospitalization | $200.00 per day |
| Admitting physical screening | No charge |
| Initial mental-health screening | No charge |
Booking at Western Tidewater Regional Jail
For an Isle of Wight arrest, booking follows arrest or court commitment, transport for magistrate or jail processing, identification, record creation, property handling, medical and mental-health screening, roster publication if public, classification, and outgoing phone access. WTRJ does not publish a booking schedule because arrests and court commitments can occur at all hours.
Property rules are strict. Inmate property may be released only to the inmate unless an inmate request form has been approved, and approval is not guaranteed. Limited property can be kept in living space, and all property must fit inside the authorized storage container. Excess items are contraband. Nonmetal glasses or contacts with current prescriptions are the only published exception for property accepted at the jail, subject to medical approval.
Western Tidewater Jail Programs
WTRJ publishes a broad programs list. It includes special education, transition services, GED preparation, career education, Career Readiness Certificate, WorkKeys, personal finance, Alcoholics Anonymous, substance-abuse treatment, anger management, parenting, Building Bridges with Books, Fifth Judicial Circuit Drug Treatment Court, BrightView, trauma-informed care, and W.O.R.T.H. The history page also references Work Release, Work Force, Facility Worker Program, Home Incarceration Program, and religious activities.
WTRJ reports unconditional certification by the Commonwealth of Virginia Board of Corrections after a January 2023 triennial inspection, with 99 percent compliance. Certification inspections occur every three years, and annual unannounced Life, Health and Safety inspections occur as well.
Note: Confirm custody, visiting, and account rules directly with WTRJ before travel or payment.